A liberal Returns Policy: -
We have a liberal no questions asked return policy. Merchandize can be returned to the nearest ShalinCraft representative within 30 days of receiving of the shipment.
 
Where do you send your return: -
We also make it extremely easy to send your returns. You can ship the returns to our representative in the US or to our office in India. We make refund within 48 hours of returns. We do not ask you the reasons for return. Our representative in the US

Jami Ann Ouellette
CityFinds Inc
11 William Reynolds Fm Rd
W Kingston, RI - 02892
United States
E-mail: amie@cityfindsinc.com
 

Our address in India
Shalini Verma
Block-2, Apartment - 301, Heritage City
Gurgaon: 122 002-India
Tel: 91(124)4011102/4011103

Refunds on returns :-
 

• The cost of shipping for return is to be borne by the customer.
• Customs charges/duties applicable has to be paid by the customer.
• The returned item must be in our possession within 30 days of the date you receive it.
• Item that were resized per your request cannot be returned
• Shipping charges are non refundable.
   

Our return policy is a result of our confidence in our products. Every product is triple checked before shipping. Since we handpick our stock, the first quality check takes place during procurement, at the artisan's premises. The second check takes place before those products are entered into our stock database and are displayed online. The final and the most important quality check takes place before the products are shipped to the customer.

Still Have Questions? Contact Customer Service

For questions regarding products, order delivery, or returns, please contact ShalinCraft Customer Service:
Return Addresses Phone:1-213-233-1611