Customs Duties All prices shown at Shalincraft site are exclusive of customs charges, since the rate of customs duties vary from country to country. It is our experience that small value personal shipments rarely attract customs duties. In order to help individual buyers do their personal shopping at Shalincraft without any fears of paying customs duties, Shalincraft proposes the following: Shalincraft will REFUND customs duties in the following cases: (a) The customer/addressee/consignee is an individual and not an organization. (b) The customer is not a wholesale buyer registered member of Shalincraft. (c) The order should have been made online and payment made through credit card. (d) The refund is limited to 20% of the invoice value or US $ 100 whichever is lower. For all refunds under the above conditions, customers should pay the customs duties as levied and then send the customs duties paid receipt to Shalincraft while requesting for refund. Shalincraft does not refund customs duties in the following cases: (a) The order is from one of our registered wholesale customers. (b) The customer/addressee/consignee is an organization/shop and not an individual.